Memory loss does not have to result in social isolation. Our trained support workers help people to enjoy social contact and to continue to pursue their interests. They also provide a break to family carers by taking over caring responsibilities for a few hours each week.

Home Support is run by a team of eight care co-ordinators who each organise the service in a different part of the county. They stay in close contact with families and offer advice and support throughout the dementia journey.

Each care co-ordinator has a team of specialist staff who help to support people with dementia in their homes. The support worker is trained to understand how memory problems can affect life and relationships and is carefully matched to the client. Subject to availability, they can arrange to come at any time of the day or evening, and on any day of the week. 

Everyone’s needs and interests are different, but they could provide:

  • Companionship and conversation at home
  • Support to continue with a favourite hobby or pastime
  • Social trips out eg to a garden centre, library, coffee in town
  • Countryside walks (or cycles or swims if that is your thing!)
  • Practical help eg to accompany shopping trips or hairdressing appointments
  • Help to collect pensions or pay bills
  • An opportunity to talk, revive past skills or just have fun together. 

If you would like to use the service or find out more about it please contact the care coordinator for your area. They are based in the community and will visit you at home in the first instance. 

As a charity we charge a subsidised rate of £25 an hour for this service (price from May 2024). This can be paid for by a Direct Payment and you may be entitled to financial assistance. Your care coordinator can help with this. 

Find your care coordinator

An award-winning team

Our Home Support was named the Best Team at national Dementia Care Awards in 2017. Judges praised the caring ethos of support workers who always went the extra mile to find meaningful activities, build trusting relationships and help people stay independent for as long as possible.

The service was a finalist in the national Third Sector Care Award 2022.

This short film was created for us by students at Wiltshire College who spent two days out and about with our support workers and their clients.

Recent review by the Care Quality Commission