Coronavirus Supporting our families updated 2nd November 2020 Once again we will be supporting all our families through the second lockdown. Home Support Our Home Support is operating as usual. Support workers wear PPE and follow careful protocols to enable them to continue to offer much-needed social interaction and stimulation, and to give family carers a break. The same support worker visits each time for one-to-one, two or three-hourly visits, allowing people living with dementia to enjoy companionship at home and carefully planned outings. Dementia Advisers Our team of 10 Dementia Advisers are working as usual, mostly by phone and with discretionary home visits to help people access the support and services they need as dementia progresses and in the early days of after diagnosis. Please note you do not need a diagnosis to access this advice and support. Day care Our three day clubs reopened in July and August with approval from Public Health England and Wiltshire Council. The clubs follow robust protocols to keep everyone safe and PHE has confirmed their guidance remains the same and that clubs can remain open. Club managers are in close contact with members and their families to discuss attendance and we will continue to follow guidance from PHE. Community groups Our community groups will close from Thursday 5th November. These include Music for the Mind, Movement for the Mind, art groups, Muddy Boots groups, memory cafes and carer cafes. We will continue to offer our music, movement and art groups online via Zoom, with a full programme restarting from Monday 9th November. How we are staying in touch We are remaining in very regular contact with all our families. If you are not attending your usual service member of staff you know well will phone you at the time you would normally have a visit or attend a group or club. This will not just be a quick chat. They will ask how you are coping and they will have time to talk through any issues and give advice. They will ask if there is anything you need, and arrange help with shopping or collecting prescriptions if needed. Working together We remain in close touch with other voluntary sector organisations, Wiltshire Council and health providers. This helps us to share information and ensure no-one gets forgotten. Other support Please see our advice on coping at home and activities page which is regularly updated. Virtual Music for the Mind Virtual Movement for the Mind Our guide to getting on Zoom We are also sending out art packs of materials for creative projects at home.