Our day clubs and community groups are currently closed and we are only making a small number of Home Support visits to the most vulnerable and isolated of our clients.

The people we support are in the most vulnerable groups and we need to protect you from the risk of infection, along with our staff and volunteers. This does not mean we will stop caring about you and we will remain in very regular contact with all our families. 

A member of staff you know well (from your day club, community group or your support worker) will phone you at the time you would normally have a visit or attend a group or club.

This will not just be a quick chat. They will ask how you are coping and they will have time to talk through any issues and give advice. They will ask if there is anything you need, and arrange help with shopping or collecting prescriptions if needed. 

This work is being part-funded by a £6,000 grant from Wiltshire Community Foundation as part of their Covid-19 Emergency Response fund.

Our dementia advisers will not carry out home visits but will continue to contact families by telephone to offer advice and support.

Our staff are now talking to more than 800 people every week by phone or in Facetime messages. We also bought and delivered many bags of shopping and collected prescriptions. 

Virtual groups

We are also inviting the people that normally come to our singing, art and movement groups to join in virtually through online broadcasts so that the all important routines can carry on. 

Please see our advice on coping at home and activities page which we will add to in the coming weeks. 

Working together

We remain in close touch with other voluntary sector organisations, Wiltshire Council and health providers. This helps us to share information and ensure no-one gets forgotten.